Dr.Gerstenfeld’s interview with Andre Oboler. It has just been published at Israel National News, and republished here with the author’s consent.
The interview discusses:
- Jews and Israel seem to experience the dangers of the online world before others
- The clash of cultures between American free speech and European human rights
- Flaws with the self regulation by internet companies
- Company’s willingness to departure from the definitions and understandings created over decades and centuries in favor of their own on the fly, often uninformed, decision making
- The problem the Jews have faced in social media are now starting to causing greater problems for a greater diversity of groups within society
- The experience of antisemitism should inform the battles others are fighting against other forms of online hate
- The propaganda war against Israel also goes on and is played our by proxies and agents online as it is in the real world
“Many examples from Facebook involve anti-Semitism in various forms. For instance, promotion of the Protocols of the Elders of Zion, the classic demonization of the Jews, the comparison of the State of Israel with Nazi Germany as well as conspiracy theories. It is a flaw in Facebook’s practices that complaints regarding such content are often rejected. Data from a group of Israeli students working against online anti-Semitism, suggest that this occurs with over 85% of valid complaints. As Facebook has no quality control system, it becomes even harder to remove the content afterwards.
ANTI-SEMITISM AND ANTI-ISRAELISM IN SOCIAL MEDIA
Manfred Gerstenfeld interviews Andre Oboler
“The
rise of social media has caused multiple problems for Jews and Israel.
Many of them manifest themselves in ways that concern society at large.
Jews and Israel however, often seem to be the first ones negatively
impacted. My own work over almost a decade has focused mainly on
identifying and recommending changes which can eliminate or mitigate
these problems.
“The first issue we face is ideological.
The internet grew out of a lawless environment. This tradition of
‘internet exceptionalism’ continues, even if it is increasingly
challenged. A clash of cultures exists between the Americans who operate
many of the global service providers, and the rest of the world. The
Americans want complete freedom in their operations. Outside America
however, the common position is that hate speech is highly undesirable.
The public there has a legitimate expectation that the state will take
steps to prevent and perhaps even criminalize it. This is in light of
how hate speech played a significant role in enabling the Holocaust.”
Dr. Andre Oboler is Chief Executive
Officer of the Online Hate Prevention Institute in Australia. He is
co-Chair of the Working Group on Anti-Semitism on the Internet and in
the Media of the Global Forum to Combat Anti-Semitism.
“Another major issue concerns flaws in
the systems of service providers such as Facebook, YouTube and Twitter.
They can relate to the software, processes and sometimes also the people
involved. Twitter does not have a mechanism for flagging problem
content. It thus keeps no genuine check on anti-Semitism. This issue is
currently before the French courts after a complaint by the French Union
of Jewish Students.
“Many examples from Facebook involve
anti-Semitism in various forms. For instance, promotion of the Protocols
of the Elders of Zion, the classic demonization of the Jews, the
comparison of the State of Israel with Nazi Germany as well as
conspiracy theories. It is a flaw in Facebook’s practices that
complaints regarding such content are often rejected. Data from a group
of Israeli students working against online anti-Semitism, suggest that
this occurs with over 85% of valid complaints. As Facebook has no
quality control system, it becomes even harder to remove the content
afterwards.
“With some providers, one sometimes gets
the impression that those in charge of dealing with complaints wish to
avoid discussing it. In some companies it is difficult to find a
specific person to liaise with about severe and ongoing problems
concerning anti-Semitism. One often receives a generic response signed
by ‘the company’s team’ or a fictitious person.
“Yet another major concern is the
companies’ lack of understanding about anti-Semitism’s nature. This
oldest form of hate which has existed for millennia, has been studied
well. In most forms, it is easily and consistently identified by
scholars and experts. The providers however, want to create their own
definitions and understanding of anti-Semitism. They clearly lack the
expertise, skill or even a desire to do so properly. This has led for
example, to a situation where for years, Facebook has refused to
acknowledge the anti-Semitic nature of Holocaust Denial, which is one of
the most extreme forms of anti-Semitism.
“In civil society, similar problems are
increasing against other communities, such as indigenous groups,
homosexuals, religious and cultural minorities and immigrants. One
public divergence between Facebook’s position and public opinion was
over pages making light of rape. Facebook initially considered this
humorous content and sought to protect and excuse it. This led to
accusations of sexism and major public backlash. Facebook then quickly
reversed direction.
“Jews should use the expertise gained
from the fight against anti-Semitism to assist other communities under
attack. Governments need to be in greater control within their own
borders, as well as – when their citizens are under attack –
extra-territorially through international treaties. Law enforcement
outside of the United States often struggles to get either a suitable or
a timely response from U.S. based service providers. The
internet should not be America’s playground. The mere passage of
information through the United States, or use of the services of a U.S.
based company, should not create difficulties when both the perpetrator
and victim reside in some other country.
“There is also a constant propaganda war
waged against the Jewish state in social media. Misinformation goes
viral rapidly. Staged videos and doctored photographs are rife,
particularly during times of conflict. Truth plays no role in this
particular arena. Content is king, and the more sensational the better.
There is also a constant stream of support for big lies such as ‘Israeli
Apartheid.’
“Israel also faces coordinated use of
social media as a tool of war by Iran. Networks of Israel activists are
compromised. Groups like ‘Anonymous’ are infiltrated and become Iranian
puppets. Social media thus becomes a megaphone for state-sponsored hate
propaganda, dehumanization and of course, anti-Semitism. Yet social
media companies stand idly by, watching their advertising profits roll
in.”
No comments:
Post a Comment