Sultan Knish
The strange thing about America's dot com titans is how short their
lifecycles are. The development of the internet has been dominated by a
handful of companies that changed the paradigm and were then run over by
a new paradigm in under a decade.
The Netscape CEO was on the cover of Time Magazine
in 1996 sitting on a golden throne. Today an entire generation of
internet users has grown up without ever having bought his web browser.
They don't even think of a web browser as something you buy.
Netscape
directed traffic to Yahoo, without realizing that having a site that
millions of people visited was a better way of making money than selling
a piece of software that let you browse those sites. Yahoo's portal was
powered by Google because it thought that offering people services was a
better way to make money than something as grubby as a search engine.
Google
used search to become an ad empire and began piling on more services,
Yahoo style, while not paying much attention to the growth of social
media. And today, Facebook is Google's biggest real competitor on the
internet. Until some upstart company, maybe Twitter, figures out how to
eat Google's lunch. And then someone eats their lunch.
IBM may
have been mocked for its stodgy ways, but it stayed relevant far longer
than the companies of the dot com waves that break upon the silicon
shore and then vanish into obscurity. Yesterday's genius on his golden
throne who represents the wave of the new is writing his memoirs in a
few years while trying to explain what went wrong and trying to figure
out how he can get it all back.
The public is treated to a parade
of computer geniuses who will deliver the future without realizing that
all they're seeing is another Alpha techie who doesn't understand the
future, but is successfully monetizing some service or piece of software
that has suddenly become popular. If he does it well enough, he can
build an entire ring of failed businesses around that single golden egg,
the way that Microsoft has with its operating system licenses, Google
with its search ad sales or Facebook with the sheer number of users in
its social graph while pretending to be an innovator and change agent.
The
constant expansion and destructive acquisition of small innovative
companies maintains the illusion that the latest digital horse is
something special. It's not. The unglamorous truth is that Google makes
its money selling ad space to insurance companies
and Microsoft makes its money releasing incremental updates to its
flawed operating system that it alternately sabotages and then repairs.
If you're annoyed by Windows 8, don't worry. Windows 9 will "fix" the
problem. It's part of the idiotic business plan by a company that
exploited a niche in IBM to become a much lamer IBM.
The "genius"
factor is the sizzle that convinces investors to put their money into
companies that have one core product whose profitability depends on the
internet remaining the same ten years from now. It's a furious buzz of
activity that makes investors overlook the hard numbers. Take Amazon,
which sells physical objects for money, and yet has been described as a
shareholder subsidized charity because it funnels all its profits into
getting bigger and bigger without actually turning a profit.
The
absurd economics of the thing have made it so that not having a business
plan is proof of sincerity. Any MBA can put together a business plan,
but it takes a real genius to waltz into Wall Street wearing a hoodie
and flipflops accompanied by a few celebrity pals with a plan to become
the biggest companies that does everything ever... at which point it
might turn a profit.
All this silliness has distorted our sense
of how business is supposed to work and how things actually get done.
Every CEO is supposed to be brilliant, to make irrational snap decisions
that his peers will think make no sense and to parachute out of the
company just ahead of the next trainwreck. And now it's also how our
government runs.
Obama's public image is tethered to some
illusion of genius entirely divorced from real world results. If he
accidentally sat on the red button and ended the world in a blaze of
nuclear fire, his horribly scarred mutant biographers would still
explain in detail why he was much too smart to be president. And they're
probably right. Dot coms are likewise full of CEOs who are too smart to
run companies, but enjoy solving abstract puzzles, buying other
companies, waterskiing in Samurai costumes and giving interviews full of
buzzwords to business magazines. Another word for them is idiots.
Applied
intelligence is far more useful than abstract intelligence. It's the
difference between an eight foot basketball player who never bothers to
learn the game and the six footer who spends every waking hour
practicing and strategizing. The former has a genetic gift combined with
some good nurturing and no useful skills beyond that. The latter has
cultivated and applied his talents to the task.
Work isn't
glamorous. Not even the kind of work that most people think is
glamorous. Being a movie star is about walking along a taped line and
reciting the same lines again and again. Running a company is about
knowing how the sausage gets made and seeing that it gets made on time.
And being president is about doing both of those things a whole lot.
If
Obama were a sports star, he wouldn't be a basketball player, to the
disappointment of so many white liberals. He would be a wrestler. You
could easily see him playing a character, running around the ring,
winning over the crowd, feeding off the drama and then staying around
for a rigged match; the only kind he could win. It's the easy glamorous
stuff that he likes. Not the hard work.
And it's why the dot com
idea that you can have genius without hard work is so seductive to him.
What he doesn't understand is that the guy sitting opposite him at some
Silicon Valley event isn't building his company. He's a boy who had one
good idea, worked hard to implement it and is now in charge of being a
"genius" and having a vision for the company. Meanwhile a thousand like
him sit around doing the actual hard work of maintaining his core
business and wasting time trying to implement all his new visions while
working on their own big idea that will eat his for lunch.
Obama
kept comparing Healthcare.gov to dot com companies because he assumed
that building it would be some childishly simple act of genius. And he
had every reason to think it would be easy. For the lifecycle of a
mediocre internet company, he has lived a charmed life in which he only
has to snap his fingers to get things done. There's an extensive
infrastructure of websites built around him that transcribe his speeches
and inserts references to him into the biographies of American
presidents.
But Healthcare.gov was actually supposed to a bunch
of things, most of them more complicated than just delivering another
dose of Obamaganda do the masses. And it had to be done, not by
engineers waiting around for their stock options to (hopefully) make
them millionaires, but by government contractors who spend all their
money on lobbyists, not on talent, because that's where their payday
comes from. If you have to choose between working for CGI or the next
Facebook, why would you choose to spend your days poring over charts
from some clueless government idiot at CMS?
Now Obama has run
into the end of his own political lifecycle. The billionaires who
invested in him, no longer need him. The Democratic Party needs to
convince voters that Hillary will fix his messes. And he stupidly made
the mistake of actually trying to implement one of his ideas in a way
that will directly affect people. Obama is no longer Google. Now he's
been reduced to being a Yahoo.
If you're pretending to be a
genius, the one thing you can't do is screw up. You can smash all the
plates while screaming obscenities. You can deliver tedious lectures on
18th century writers that no one but you has ever heard of. You can
loudly declare that Einstein was wrong. And you can waste billions
buying incompatible companies in pursuit of some vague vision about the
future. Until the whole thing fails and the investors realize you're not
a genius and start demanding you bring in a professional CEO to secure
the value of the company, even as they start thinking about carving it
up.
Obama's real crime was to make it obvious that he isn't a
genius. Just a guy in flipflops and a hoodie. Not an eccentric genius
who wears a hoodie and flipflops because he's an original thinker, but a
guy who wears them because kids half his age wear them and he's too
lazy and deluded to grow up.
Investors will give their CEO
geniuses a lot of rope as long as they think there's a trillion dollars
on the other end. They will engage in complex rationalizations to
explain why they're throwing money at a guy whose ideas never seem to
pan out and whose one big idea is approaching its sell-by date. And then
the moment comes, a perspective shift hits and the genius is the guy
who burned through billions of their dollars and is still promising them
Pi in the sky while the future has moved on.
Obama is no longer
the future. He can't be. Not on his second term. The smart money is no
longer on books explaining why he succeeds, but books explaining what
went wrong. The old genius has to make way for the next genius who will
make the same exact mistakes, but offer a little more variety.
The
game could have gone on a little longer, if only Obama hadn't made the
mistake of actually assuming that he could deliver, if he hadn't been so
taken by the applause of the crowd and the outcome of the rigged
matches, that he actually tried to wrestle one of the slabs of muscle
for real.
Modern genius is an intangible thing. It isn't the
brilliant poem or the moving sonata. It's the idea of genius. The
distilled abstraction of change. The shiny flash of the magician's
powder. A change in appearance that startles and excites. Vague promises
of an amazing future soon to come. That is true of our politics and our
dot com economics.
The future arrived some time ago. We are
living now in the post-future of the present where everything is
momentarily amazing, but nothing endures, where last week's blockbuster
is already forgotten and last year's genius is sheepishly fondling his
framed magazine covers and the hit songs never go away, until they're
gone, and then they're gone for good.
Obama is an empty construct
of what the future was supposed to be; young charismatic, post-racial,
post-partisan and solution-oriented. Now he's already becoming old and
outdated, a future that was, a future that might have been, a poster on
an aging Occupier's wall, a fading magazine cover, another progressive
dead end for a movement always dreaming of a tomorrow that never comes.
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